Privacy Policy

Effective Date: 17 April 2026

VIPRO TECH ENTERPRISE (202303206355 (RA0103162-K)) (“VIPRO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit vipro.my, contact us, or purchase our services through Stripe Checkout, Stripe Payment Links, or other approved payment methods.

By using our website or services, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable law.

1. Business Information

Business Name: VIPRO TECH ENTERPRISE
Registration No.: 202303206355 (RA0103162-K)
Website: https://vipro.my
Support Email: [email protected]
Country: Malaysia

2. Personal Data We Collect

We may collect and process the following personal data:

a) Information you provide to us

  • name
  • email address
  • phone number
  • billing details
  • company or business name
  • support requests and messages
  • onboarding information
  • any other information you choose to submit to us

b) Payment and transaction information

When you make a payment, subscribe, or renew a service through Stripe or another approved payment method, we may receive limited transaction details such as:

  • customer name
  • email address
  • billing information
  • payment status
  • subscription status
  • invoice or transaction reference
  • payment method type

We do not store your full payment card number on our website.

c) Service-related information

If you become a customer, we may also process:

  • website or domain details
  • selected plan or service details
  • support and maintenance records
  • service configuration details
  • billing and service history
  • technical logs or backup-related records where applicable

d) Technical and website usage data

We may automatically collect limited technical data such as:

  • IP address
  • browser type
  • device type
  • operating system
  • referring source
  • pages visited
  • date and time of access
  • cookies and similar technologies
  • basic analytics, security, or performance data where applicable

3. How We Use Personal Data

We may use personal data to:

  • provide, activate, and manage our services
  • process payments, renewals, invoices, and billing notices
  • communicate with you about service, support, security, and account matters
  • perform onboarding, maintenance, troubleshooting, and upgrades
  • secure, monitor, improve, and maintain our website and services
  • prevent fraud, abuse, unauthorized access, and other harmful activity
  • comply with legal, tax, accounting, and regulatory obligations
  • send important service-related communications

4. Payment Processing

We use third-party payment providers, including Stripe, to process payments, subscriptions, and billing-related transactions.

When you complete a payment, the payment provider may collect and process your payment information, billing details, transaction details, and related information in accordance with its own policies and procedures.

We may receive limited payment-related information necessary to confirm payment, manage subscriptions, provide support, and maintain billing records.

5. How We Share Personal Data

We may share personal data only where reasonably necessary with:

  • payment providers, such as Stripe
  • hosting, infrastructure, DNS, email, cloud, security, analytics, and backup providers
  • technical service providers assisting with support or operations
  • professional advisers, auditors, insurers, or legal advisers
  • regulators, authorities, law enforcement, or other parties where required by law

We do not sell your personal data.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • keep the website functioning properly
  • remember preferences
  • support website functionality
  • understand traffic and usage
  • improve performance and user experience
  • support security and fraud prevention

You may manage cookies through your browser settings. Disabling some cookies may affect website functionality.

7. Data Retention

We retain personal data only for as long as reasonably necessary for:

  • providing services
  • maintaining customer and billing records
  • meeting contractual obligations
  • resolving disputes
  • enforcing our terms
  • complying with legal, tax, accounting, security, and regulatory requirements

When no longer required, data may be deleted, anonymized, or securely archived as appropriate.

8. Cross-Border Processing

Some of our providers or technical systems may be located outside Malaysia. As a result, personal data may be transferred to, stored in, or processed in other countries.

Where this happens, we take reasonable steps to ensure appropriate safeguards are in place and that personal data is handled in accordance with applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may request to:

  • access the personal data we hold about you
  • correct inaccurate, incomplete, or outdated personal data
  • withdraw consent where applicable

To make a request, contact [email protected].

We may require reasonable verification of identity before processing a request.

11. Third-Party Services and Links

Our website or services may include links to or integrations with third-party websites, platforms, gateways, tools, or providers. We are not responsible for the content, policies, or practices of third parties. You should review their terms and privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after an update means you accept the revised version.

13. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of personal data, please contact:

VIPRO TECH ENTERPRISE
Registration No.: 202303206355 (RA0103162-K)
Website: https://vipro.my
Email: [email protected]
Country: Malaysia